Conflicts are the rule, not the exception. They are normal. Our way of working is characterised by the following principles:
Our principles
Independence
Temis works on the basis of individual framework agreements with organisations. At the same time, Temis carries out its activities independently and free from instructions.
Transdisciplinary expertise
The counsellors have legal or psychosocial training and combine a wide range of experience with their interest in ombudsman work. We work according to a transdisciplinary understanding of case management that has been developed and tested over many years.
Customisation and evaluation
The content of each contract/framework agreement is based on the specific needs of the respective organisation and its employees or beneficiaries. Every year, the client’s top management receives an anonymised report which can be used to shape the company culture and personnel policy.
Confidentiality and easy access
We assure those seeking advice/reporting a problem of confidentiality and also guarantee this in terms of location. Temis is available and active on working days during office hours all year round.